Looking for a pot that feels as if you’ve waved a magic wand over it? That’s the Ninja Multi-Cooker. Not only is the extraordinary cooker focused on healthy cooking, but it comes with a load of other useful functions too.
This very versatile kitchen appliance, with its range of settings, allows you to choose whether you want to use the cooker for baking, air frying, grilling, roasting—you name it. You do everything under one lid.
The Ninja multi cooker is fairly expensive too, so you don’t expect to get an EO2 and EO3 error message from this fantastic cooking appliance.
You need to know how to fix any errors because you can’t cook your food properly if you don’t. Always check your Ninja user manual whenever you get an error message, You can call their customer support in instances like this.
With the troubleshooting guide, you will see these error codes mentioned and also a possible solution. An EO2 or EO3 error message on the LCD display means you should first call customer service at 1-877-646-5288.
However, sometimes it requires the simplest thing to be rectified to make those error messages disappear. We take a look at 3 ways you can tackle E02 and E03 error messages.
Ninja Multi Cooker E02 And E03 Error Message
1. Check the lid
Always check the lid on your cooker. It is quite common for users of the pot to not close the lid properly. The slow cooker requires a lid, which can be tricky to attach. It can take you a while to get used to attaching the lid.
Then there is also the silicone ring on the lid. It is that circular piece of rubber that is found around the inside of your cooker’s lid. It’s an important part of your cooker, as it keeps steam and moisture from escaping.
This part of the lid also undergoes quite a bit of wear and tear, so you need to check that there is no damage to the sealing ring so that it can seal the lid properly.
Then you can place the lid correctly, making sure that all the locking devices click properly together.
Without the lid being properly on, you can forget about pressure being able to build up properly, and this is what can lead to the EO2 and EO3 error messages.
The pot always has to be correctly assembled before use, and that includes seeing that the lid is on properly.
2. Clean your Ninja
It is recommended that your Ninja cooking system be cleaned after every use. You must never immerse the unit in water. It rather requires wiping with a damp cloth.
However, you can wash the cooking pot, the lid, and the roasting rack with warm water.
You can expect an EO2 or EO3 message if the gasket is dirty. It has to be clean and placed correctly. If not, it can cause pressure to escape, and this is what could be giving you your EO2 and EO3 messages.
Inspect the sealing ring
If you use your multi-pot often, it’s a good idea to inspect the sealing rings each time. You can even put them in your dishwasher after each use. It is fairly easy to take it out, wash it and put it back again.
Also, if it’s damaged, get a new one. To ensure a proper seal, make sure you place it correctly in the lid. Your Ninja Multi Cooker will malfunction whenever these error codes appear. Sometimes the problem can be fixed by you.
If an issue isn’t too serious, the company can even instruct you over the phone on how to fix minor problems.
3. Replacing your Ninja
When you buy a multi-cooker pot, you expect it to do its job. It may be that your Ninja Multi Cooker gives you an error message within the first two weeks of usage.
Even if your multi-cooker is under warranty, you will need to contact the manufacturer and arrange for repairs.
Consumer protection laws allow you to receive defect-free products, so check Ninja’s return policy. The company will in all likelihood provide you with a refund or replacement.
Check the warranty’s time limit. Ninja will stand behind the multi-cooker for the warranty period. If your cooker is still under warranty, it will be replaced for you free of charge.
If you have tried all the above options to get rid of error messages, and still your multi cooker comes up with them, you may be offered a replacement cooker.
E02 and E03 errors can sometimes be fixed in a jiffy
There could be a number of reasons why your Ninja multi-cooker suddenly fails. The most common technical reason could be that the lid was not placed correctly on the pot..
But it could also be because of debris such as trapped food particles or even some problem with the electrical wiring.
Explain the problems you have with your multi cooker to Ninja. Reputable companies want to know about any issues that their customers have. This way they can take action to avoid further complaints from customers.
Certainly, with error codes E02 and E03, you won’t have any success with your cooker. Error codes need to be taken seriously.
Fortunately, troubleshooting multi-cooker problems can be easier than you think. If you follow the troubleshooting guide, you may not even require the services of an expert to diagnose the issue.
Sometimes it’s a common problem that can be fixed in a jiffy, like placing the lid on properly or cleaning a part. However, if your appliance fails to operate properly after you’ve tried all options, call customer service.