GoWISE is a well-known brand specializing in providing its customers with various kitchenware appliances, of which their air fryers are one of the most popular options.
Generally speaking, GoWISE products are built to last and aim to satisfy their customers through an easy-to-use experience.
All the Common Problems with GoWISE Air Fryer
Unfortunately, even the best products from top brands aren’t efficient all the time- and GoWISE is no different.
Recently, we have received many complaints from countless users that they have been facing problems while using air fryers. On top of that, all the issues these users have been facing seem to be only specific to GoWISE.
Now, these issues can be a hardware malfunction, but it’s mostly just user errors that can be fixed by changing the way you cook.
However, troubleshooting is necessary to determine whether or not you have a faulty piece of equipment.
In this article, we will discuss all of the common problems that one may face while using a GoWISE air fryer. So, without any further ado, let’s get right into it!
1. Air Fryer Does Not Have Any Power
The first common problem for many users seems to be that the unit does not have any power at all, aka, they are unable to start the air fryer. Even if they try turning it on, nothing happens as there seems to be no power running in the air fryer.
If you’re facing this annoying issue, we recommend checking both the pan and the basket inside the air fryer. If they are not inserted correctly, the air fryer won’t turn on.
Ensure that the rim is lined up with the track found inside the unit. If both the parts are fitted as per instructions, then you should check your power outlet.
Switch to a different spot for cooking. If it still doesn’t work, check to see if you have disabled any feature in the settings– refer to your manual for this. Set your temperature, and timer, and try again.
If the air fryer still doesn’t get any power, there might be issues with the power cord. You’ll need a replacement for this from a licensed repairman.
You can also have the technician check the unit’s internal wiring if a replaced power cord doesn’t solve the issue.
Then, you likely have a faulty appliance that must be replaced. If you still have a warranty, you can ask for repairs to be done on the power cord.
2. Error Code E3
Another common problem in GoWISE air fryers is that users may get an error code “E3” while using it.
But before we proceed with telling you what you can do to get rid of this error and get back to frying delicious snacks, you must learn what the error code actually means.
According to GoWISE, the error code E3 means overheating the unit. Hence, the first thing to do would be to turn the unit off and keep it in a corner to cool down.
Afterward, you’ll have a list of things to check and ensure they’re in proper order. We’ve mentioned these common causes of overheating below:
- Having less water in the recipe than needed.
- Releasing your air fryer steam too quickly.
- Switching functions and cooking presets.
- Not cleaning the inlet and outlet vents of grease and settled dust.
The good thing is that since air fryers are designed to cook at exceedingly high temperatures, models from top brands like GoWISE pose no fire hazard regardless of how overheated they get.
However, this is bad for the machine and can cause damage to it. Overheating also burns food, making it unsafe to consume.
3. Unable to Get Crisp Texture on Food
Some users are confused as to why they cannot seem to get a crisp texture on any of the food that they cook in the air fryer.
According to them, the food always comes out soft from the outside and never has a crispy finish. However, this issue can be fixed quite easily.
All you have to do is carefully use oil. While making sure that you don’t add too much oil, ensure to spray oil on the outer side of the food. In simple words, make a layer of oil on your food for the best results.
4. Smoke Arising From The Airfryer
This is another major issue many users face- and it’s caused mainly by cooking fatty foods or using too much oil. This spills on the heating element, causing smoke to rise from your air fryer. Burning smells often accompany it.
That being said, before you chalk up the issue of using too much fat, it’s important to distinguish between smoke and steam- if you see a lot of translucent gas, it’s likely steam from the normal cooking process.
You don’t have to troubleshoot in this instance.
Here’s what you can do to avoid smoke:
- Avoid cooking food with extra grease (like meat) at temperatures beyond 360F. However, seeing smoke is normal if you’re cooking bacon or chicken thighs.
- Clean your air fryer properly when it’s completely cooled down. Gently wipe the coils, vents, and heating elements to remove grease and food debris.
- If you didn’t cook anything with extra grease, then the probable cause is overcrowding the basket or rack. Using dry batter can also generate smoke. If you don’t spray down bread crumbs and batter, they will fly around and burn, creating black smoke.
- To help with oil splattering, add some water to the fryer pan or basket. You can also place a slice of bread at the bottom to soak up any extra oil.
- Always cook in a well-ventilated area. If you cook in a closed kitchen, small steam and smoke produced in the device can be overwhelming.
- Try using oils that have a high smoke point. These handle the high temperatures inside air fryers well and produce less smoke. Light olive oil, avocado oil, grapeseed oil, etc., are all viable options.
It’s also important to note that if the smoke you’re seeing has a tinge of blue or comes with the smell of burning plastic, it’s from electrical faults. Immediately shut your air fryer and have it repaired.
Additional Things To Look Out For
Now that we’re done with mentioning all the problems that you may run into while using the fryer, here are some other things that you always need to make sure of:
- Always put the air fryer in a place that is heat resistant.
- Never place your air fryer on a stovetop.
- Starting to cook with air fryers is a process of trial and error, but never use as much oil or water as an oven recipe. Air fryers also use a higher heat to cook than other appliances, so don’t leave your food in for as long as you would on a stove or in a baking oven.
- Never fill the pan using oil or any other liquid, as it may be dangerous, causing a ton of smoke and overheating.
- Make sure that you don’t bake directly in the pot or pan. Instead, we suggest using a baking pan and placing the ingredients in the fryer basket.
- Ensure that you always act on this set of instructions and the instructions present in your user manual so that you don’t run into any additional problems in the future.
The Bottom Line
Above, we’ve mentioned the 4 most common problems you may face while using a GoWISE air fryer. The solution to every problem is attached directly below it.
Give the article a thorough read to fix and avoid encountering problems with your air fryer in the future.