If you take proper care of your devices, they can last you a long time. Dirty base units are one of the leading causes for electric kettles not working. Because of dirt between the contact points, users often bring issues with the kettle not boiling water. In most cases, the problem is fixed by cleaning the contact points.
However, if you’ve had the kettle for a long time, your heating element might cause this issue. Several owners have recently brought up issues with the Witchery kettle not working. If you’re in the same boat, then let us help you with a few solutions.
How to Troubleshoot Witchery Kettle Not Working?
- Check Power Cable
The leading cause for your water kettle not working might be related to a faulty power cable. The power cable is attached to the base unit that transfers electricity to the heating element. If there is no electricity coming in from the base unit, the element won’t heat up, and the water won’t boil in your electric kettle. So, you might need to use a voltage measuring device to check the output from the power unit.
Meanwhile, you can also try using a multi-meter to check the power output at the outlet. If the power output is below a specific limit, you must call an electrician to check the power outlet. The kettle won’t work unless you provide sufficient electricity, as mentioned in the owner’s manual. So, if you’re having issues with Witchery Kettle Not working, fix the power issues first.
- Check Wiring
It is not rare for the wiring connection to the heating elements to become loose. Once these connection points become loose, users cannot heat the water because electricity can’t transfer through the heating element. You might need to remove the bottom cover from your electric kettle to check the wiring connections. If the connected wires have gone loose, you can reconnect them to the heating element.
However, if the connection wires are melted, you need to take the device to a repair center or change the cables yourself. It shouldn’t be too hard for you if you’ve been involved in similar projects before. Replacing the wires connected to the heating element might just help you fix the water kettle.
- Customer Support
If you’re unable to find the issue after checking the power from the outlet and the cables connected to the heating element, you should seek help from customer support. Depending upon the warranty status, they might even send you a new kettle if your current device is defective. That way, you won’t have to waste money and time looking for a replacement online.
Meanwhile, you should also go through the owner’s manual to see if you’re following all the steps correctly. Filling the kettle above the defined limit can also create this problem in your device. So, if you also put a lot of water in the kettle, just empty half of it and then try boiling the water again. Hopefully, the kettle will start working again, and you won’t have to bother with going through the replacement procedure.