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Gone are the days when your grandma had to put meat on the stove and wait for hours for it to get cooked correctly. Nowadays, no one has to waste that much time on cooking. But, of course, no one really has that kind of time anyway.
Work and kids keep everyone busy, which is why people need quick solutions. With modern electric pressure cookers, cooking has become easier for everyone. Whether you are a housewife or a bachelor living independently, an electric pressure cooker is a must-have. With it, you can prepare a meal within minutes.
Many companies produce their electric pressure cookers, but a name loved by all is Ninja Foodi. Ninja Foodi is the prime choice for people looking for programmed or electric pressure cookers. It is designed with various cooking functions.
It has a safe design, so you don’t have to worry about harming yourself or the cooker while cooking. In addition, Ninja Foodi promises quick-cooking without impacting the meal’s flavor and texture.
It is common for machines to malfunction from time to time. Sometimes, a wiring issue can make an appliance stop working. A human error can also hinder the performance of an appliance.
The Ninja Foodi ERR series error codes mean that your pressure cooker is not working correctly. Let’s see what these error codes are!
Ninja Foodi ERR Series Error Code – What Does It Mean?
Modern kitchen appliances are quite advanced, but they don’t have the ability to talk. So, when they run into some problem, they can’t explain it to you in words. As a result, the machines show error codes. Each code refers to a particular issue with the device.
Most often, these codes and the issue are listed in the manual. Once you know what the problem is, you can try troubleshooting methods. When it comes down to the Ninja Foodi pressure cookers, the ERR series error codes include ERR1, ERR2, ERR3, ERR4, ERR5, and ERR6.
It doesn’t matter which of these error codes you are getting; it means that the Ninja Foodi is not functioning as it should. Most of the time, you can fix an appliance at home.
But when it comes to the ERR series error codes, it is better to consult a professional. We have outlined what users need to do when their Ninja Foodi pressure cooker displays an ERR series error code.
1. Customer Support
Customer support is created to help customers whenever they run into a problem. Whether it is a product you are having a problem with or a service, you can get help with customer support. Most of the time, it is a simple problem that is keeping something from working correctly.
Customer support representatives have experience in dealing with customers and know what common mistakes people can make. They can guide you through different fixes to make sure your device starts working again.
As soon as they see an ERR series error code, the users should contact customer support. The Ninja Foodi users can contact customer support by dialing 1-877-646-5288.
Once you get in touch with customer support, you can ask them to get the warranty service. In case you have bought the Ninja Foodi recently, the warranty should help you get your appliance fixed. Even the official Ninja Foodi manual will recommend contacting support directly if you face these error codes.
Although manuals often help people with common errors, it is better to contact the manufacturer when the issue is complex. You can also try to get in touch with the store where you bought your Ninja Foodi pressure cooker from.
As far as customer support is concerned, they can probably assist the call and guide you on fixing your Ninja Foodi pressure cooker. In case you are struggling with ERR series error codes, the on-call assistance will be able to resolve the issue.
If the issue is complex and the customer support representative cannot assist with the matter, you can request a replacement. But before you send in your current Ninja Foodi, you should learn about the exchange or return policies and see if they are the better option for you.
2. Exchange or Return
For this purpose, if you have purchased Ninja Foodi from third-party retail stores, you will have to visit the store. There are chances that the store has a return and exchange policy. Every store has a return period during which the customer can return a product if they are not satisfied with its performance.
For example, if you have bought your Ninja Foodi pressure cooker recently, the return period will not have ended. If that’s the case, you can visit the store and return the malfunctioning unit.
When you visit the store for exchanging or returning the Ninja Foodi, make sure that you contact the manager. This is because managers can effectively resolve your issue. In addition, you must talk to the manager nicely because nobody likes a fight.
They are more likely to listen to your problem if you explain it sufficiently. Furthermore, they will be willing to help you if you explain the issue without being aggressive.
You don’t have to return the appliance if you liked its performance before displaying the error. Instead, you can get it exchanged with a new Ninja Foodi pressure cooker. The store will allow you to decide for yourself, given that the return and exchange period is not over yet.
3. Sending for Repair
No one can know a machine better than the manufacturer. This is why it is ideal for sending an appliance to the manufacturer when it runs into a problem. Although you can try to get it repaired locally, it might increase the damage to your machine.
The manufacturer will not accept a machine for repairs if it has been fixed by a local shop first. One thing that most people don’t like when sending a device for repair is paying the shipping fees. But since the manufacturer is offering repair services, you must pay for the shipping charges.
If you don’t want to return or exchange your appliance, you could try sending in the Ninja Foodi pressure cooker to the manufacturer for repair. You can also send Ninja Foodi for warranty service. For this purpose, you can call customer support and ask them to initiate the warranty.
If the warranty period is over, you can still ask the manufacturer for general repairing services. If you want the manufacturer to repair your appliance, you will have to pay the shipping charges. Once the appliance is restored, they will send it back to you.
Conclusion
A Ninja Foodi pressure cooker is a remarkable appliance. It can prepare delicious meals for you in less than half the time it takes people to cook on the stove. But even a good appliance can malfunction sometimes. However, there is no need to panic as the solution is often pretty simple.
If your Ninja Foodi appliance shows ERR series error codes, you should contact the manufacturer for repairs. The manufacturer will fix your device and send it back to you to go back to making delicious meals in it.