With tons of cool features, the Silonn ice makers have earned a great name in the industry. But sadly, no technology is infallible, and like every other piece of machinery, this ice maker can also show problems over time.
It is seen that the Silonn ice maker stops working sometimes. This is a common problem reported by many users. This situation can be a huge frustration for the user as it renders the unit useless.
With that in mind, in this troubleshooting guide, we will go over potential fixes for this problem and tell you why it happens in the first place. Before you give up on your malfunctioning Silonn ice maker, consider trying these solutions.
Silonn Ice Maker Not Making Ice
Silonn ice maker stopped making ice? Below are some easy fixes!
- Power Connection
Experts suggest that most ice maker problems stem from faulty connections. So, if your Silonn ice maker is not making ice, check its connections and make sure it is getting power.
- Power Cord
To begin with, take a look at its power cord and make sure that it is plugged into a power source and the power button is in the “on” position. Oddly enough, in many cases where users faced this problem, the unit wasn’t plugged in properly.
Next, check its power cord for any signs of damage. If the cord is frayed or damaged, it could be causing the problem. The power cord connects your Silonn ice maker to a power source. Of course, if it is defective, your ice maker won’t get the power it needs to make ice.
- Testing Power Cord
If the power cord doesn’t show any visible signs, it can still be the cause. So, proceed to check it with a multimeter. For the uninformed, a multimeter is a device used to measure the electrical properties of an electrical appliance or a wire.
To test the power cord, connect its probes to the power cord. If you hear a beep emanating from the multimeter, it indicates a problem with the power cord. So, repair or replace the power cord to resolve the issue.
- Repairing Power Cord
Depending on the intensity of damage, you can also repair the power cord. Start by amputating the damaged area of your power cord first. You can use a utility knife for this purpose. However, be careful while cutting the wire, or else you may end up damaging the wire inside.
Next, connect its ends and use tape to cover it. Make sure that no area of your power cord is exposed. Keep in mind that an unexposed area presents a risk of electrocution. Therefore, double-check to make sure that the wire is properly covered.
- Repairing the Power Cord With a Soldering Gun
Using a soldering gun is a better way to repair a power cord. This is because the soldering gun melts a soldering material at the damaged point, ensuring a firmer joint.
Having said that, a soldering gun can be dangerous if not used carefully. Its tip is extremely hot and can give you a nasty burn. Besides, it emits toxic material. Therefore, wear safety glasses before using a soldering gun to fix a damaged power cord.
And yes, make sure to unplug your Silonn ice maker before attempting any repair. This will ensure your safety while working.
- Wall Outlet
If the power cord is connected appropriately and is working fine, the wall outlet could be the problem. A wall outlet supplies power to your Silonn ice maker, so your unit won’t function if the wall outlet fails. To check the wall outlet, you can use a voltage tester or a multimeter.
A voltage tester detects the presence of voltage in an appliance. Insert it in the wall outlet, and if it shows that the outlet is bad, get it replaced. Once you have replaced it, turn on your Silonn ice maker and see if it is making ice.
- Reset
Resetting has actually helped many users fix this problem. If there is some bug in the system that is causing the problem, resetting will likely clear it. It takes no time, so it would be a good idea to reset your Silonn ice maker if it doesn’t seem to work.
The Silonn ice maker has a reset button. Simply pressing it will reset the unit. However, if you cannot find this button, you can reset the ice maker by disconnecting it from the outlet and plugging it back again after a few minutes.
This will likely fix the problem. If it doesn’t, the problem could be a blown-out fuse.
- Fuse
A blown-out fuse is another common reason why your Silonn ice maker may stop making ice sometimes. A fuse serves an important purpose in the optimal functioning of your ice maker. It is a safety component that protects the unit and its wiring.
If excess current flows through the circuit, it blows out to break the circuit. In other words, a fuse is designed to blow out, and it is the culprit more often than not. So, remove the fuse from the unit and take a look at it.
If you are doing it for the first time and do not know its location, consider reading the operator manual.
- Checking a Fuse
If the fuse is burnt from the inside or has a visible gap in the wire, it means that the fuse has failed. Get its replacement and replace it to fix the issue.
Since it is among the most commonly replaced components, you can easily get it from your nearby electrical store. And yes, it is advised to always keep a backup fuse to avoid hiccups.
- Water Pump
The water pump is responsible for drawing water and pouring it onto the ice tray. So, if your Silonn ice maker is no longer producing ice or is making small cubes, the chances are that its water pump has failed.
A water pump can get damaged over time, and when it does, it will likely lead to this problem. If that’s the case, consider replacing it. If you lack skills and knowledge, it would be better to contact an electrician.
They have the necessary tools and will install the pump correctly. Once it has been replaced, the Silonn ice maker will start working as it is supposed to.
The control board is considered the brain of an ice maker. If it goes bad, the ice maker will stop producing ice. You can use a multimeter to test the control board of your Silonn ice maker. If it is faulty, ask an electrician to replace it.
- Water Connection
If the control board is in good condition, make sure that the pipes are not clogged or damaged. Water pipes carry water to the ice maker, which is used to make ice.
If they are clogged, disconnect the power and clean them. On the other hand, if they are damaged, replacing them will be the only solution.
The Bottom Line
Although the Silonn ice maker works fine most of the time, it can stop making ice sometimes for no apparent reason. If your unit is not producing ice, several problems could be at play.
Make sure that the power cord, wall outlet, and fuse are in working condition. If a damaged water pump is causing this problem, replacing it will be the best bet.
Hello my name is Tiffany and I was gifted a portable counter top Silonn ice maker. I have had it now for about 6 or 7 months and it has stopped working. I have unplugged it to reset it literally everything. I took the back cover off and if I use a screw driver and manually make the switch flip back and forth that controls the little white plastic that holds the water up and pushes the ice into the basket it will work if I do it manually myself but the motor or something isn’t working anymore that controls that switch. I do love this machine. Its only 6/7 months old. I received it as a house warming gift I can not send it back because they do not know where they got it from, I do not have the receipt or the box. I would like to contact Silonn myself but I can not figure out how. I decided to reach out to you to see what you say. I am just lost and sad
Just got my new machine and it has not produced any ice! It pulls the water but never freezes!