Gourmia air fryers are used in kitchens for baking and roasting purposes. These air fryers consist of a crisper tray, which is very useful to make the food crispy. It is because when you use a crisper tray the air inside the basket revolves all around the basket, which makes the food crispy.
As it is reported by many users that the crisper tray does not fit in the basket. For this reason, we are here to help you with all the possible techniques to troubleshoot the Gourmia air fryer crisper tray not fitting problem.
Troubleshooting the Gourmia Air Fryer Crisper Tray Not Fitting Problem
The users of the Gourmia air fryer are worried about how to fit the crisper tray in the basket. It is because most of the users were not able to bake because of this issue. Thus, if you are also a user who is facing this problem then read all the steps listed below to troubleshoot this problem.
1. Follow the Arrow
The first thing you need to follow if you are a user of the Gourmia air fryer is to follow the arrow that is given on the backside of the tray. The important thing to keep in mind is to always keep the arrow at the backside or downwards position. By doing this, you will be able to fit the crisper tray inside the air fryer easily.
2. Residue Left
Moreover, the crisper tray will not fit in the Gourmia air fryer if there is any food residue left inside the fryer or on the sides of the tray. Therefore, check the air fryer and the tray and if you find any residue then clean it. As a result of doing this, you will be able to fit the crisper tray in the Gourmia air fryer.
3. Clips Issue
Aside from the residue, you can also run into this trouble if the clips of the crisper tray are bent. As we know, if the original position of the clips is disturbed then the tray will not fit. In this case, all you have to do is to adjust the clips and the problem will be fixed.
4. Contact Technical Support
On the other hand, if the crisper tray is still not fitting in the basket then contact technical support and ask them for a replacement. Moreover, if your air fryer is in warranty, then claim the warranty. It will save you some bucks.
Conclusion
Overall, if you ran into the crisper tray issue then attempt the steps given below to troubleshoot this issue
- Keep the arrow downwards that is given on the crisper tray
- Remove the residue from the side of the tray
- Remove the food residue from the basket
- Adjust the clips of the crisper tray
By following these steps, you will be able to resolve the non-fitting issue. However, if you are still stuck in this problem and you cannot fit the crisper tray in the basket then all you have to do is to contact technical support and ask them for a replacement.