Capresso water kettles are known for their prime quality and durability. Ideally, you don’t want to put more than 6 cups of water in this Kettle if you want it to work efficiently. Usually, customers don’t have any issues with these devices, and they can last you for several years.
However, customers bring up some issues that might cause the water kettle to stop working from time to time. If you’re also having problems with the Capresso water kettle not working, let us help you with troubleshooting methods.
How to Troubleshoot Capresso Water Kettle Not Working?
- Clean Contact Points
One of the most common reasons you might be experiencing issues with the Capresso water kettle is dirty contact points. The kettle base should be in contact with the power unit, or you won’t be able to boil the water. So, if you have not cleaned the power unit in a long time, then that is likely why you’re unable to get your water kettle to work.
You should remove the power cable from the socket and clean the power base with a dry cloth. Make sure there is no dirt on the connection point. You should also check the bottom of the glass kettle to see something stuck between the contact points. Then you can just plug in the water kettle, and it should start boiling water in the Kettle.
- Check Heating Element
If nothing is stuck between the contact points, you should check the heating element for possible issues. If the heating element has gone bad, your Kettle won’t generate any heat from the electricity. You can use any resistance measuring tools to check the terminals of your heating element. If the resistance reading is around zero, then the element has probably gone bad.
In this situation, you will need to buy a new heating element by calling the company number. If you’re lucky, they might even send you a replacement element for free. So, reach out to customer support through a support ticket and explain your issue to them.
- Faulty Unit
If you’ve just purchased the Kettle and it is not working, then there is likely a defect in the Kettle. You should immediately forward a warranty claim and ask for a replacement before it’s too late. Don’t try to fix the Kettle yourself as long as you have got a valid warranty on you. Opening the Kettle or trying to fix it yourself might void the warranty, and you won’t be able to get a free replacement.
So, before doing anything else, ask your supplier to send you a replacement. Hopefully, the new unit will work perfectly, and you won’t have to deal with Capresso Water Kettle Not working. But if you’ve had the Kettle for a long time, then the heating element might have gone bad. Refer to an expert or inspect the device yourself to figure out the problem. If you don’t have a warranty, you can buy a replacement heating element from the company and install it in your Kettle.