Samsung is a widely known electronics company that provides a wide range of smart products. In fact, when it comes to home appliances, Samsung is arguably the most popular company to exist today.
This appeal is in part thanks to the extensive range of appliances that use smart technology- including dishwashers.
How to Fix Samsung Dishwasher Flashing Smart Auto And Heavy?
Samsung offers a wide range of dishwasher models that all come with exhilarating features. Even though they might be a bit pricey, the durability, reputation, and innovative features make the price all worth it. But sometimes, even the best products can run into trouble.
There have been a number of complaints being made on the internet by users who were facing issues with their Samsung dishwasher.
These users claimed how the Samsung dishwasher is flashing on smart auto and heavy buttons, leaving them confused as the manual doesn’t describe what to do next properly.
If you have also found yourself in somewhat of a similar situation, then this article should be of great help to you. Using this article, we will be giving you a list of ways how you can fix the smart auto and heavy buttons flashing continuously.
Here are all of the possible troubleshooting steps for the issue.
- Stuck Buttons
The first step in troubleshooting your Samsung dishwasher for blinking lights is looking for a stuck button. This is common when your dishwasher has been in use for a long time. The buttons eventually wear out and are prone to get stuck when pressed too hard.
To find the stuck button, turn your dishwasher off then go through all the knobs and buttons besides the digital panel. Wiggle them a little until they’re back to the normal position.
If a button is jammed, you can use a stick to gently lift it up (if wiggling the button isn’t enough). Avoid pressing buttons too hard or hitting them with dishes or cutlery.
- Water Supply Valve
If flashing lights come with a smart auto and heavy error, then the dishwasher is trying to tell the user about the overwater limit. When too much water collects in your dishwasher, this error will show up. A major reason for this is an issue with the water supply valve.
There could be some sort of fault or damage to the water valve that can cause the issue- water will constantly leak and if the drain’s closed, the dishwasher will overfill. It’s highly recommended to check this part of the dishwasher and make sure there’s nothing wrong with it.
If there is, then you may have to get the valve fixed by a technician. If you’re unsure of where the valve is, don’t worry. Most Samsung dishwashers have a water valve located behind the lower access panel.
This usually has two wires attached to it, along with a hot water inlet that carries water from the household supply. The outlet hose for the tub is also here. To inspect this valve, first, unplug your dishwasher. Disconnect the water supply to the appliance as well.
Unscrew the lower access panel and remove it. Here you can locate the water inlet valve and the outlet hose. Do a visual inspection and see if water is leaking inside the tub.
It’s also advised to not keep the water pressure at maximum when using the dishwasher – a moderate pressure is ideal. Too much water pressure can cause damage to the valves and they would need frequent repairs or replacements.
- Inspecting The Drain Connection
As already mentioned above, the reason for the error is most likely due to either exceeding the water limit or some water leakage. Therefore, if your water inlet valve is intact, the next thing that we suggest you check is the drain connections of the dishwasher.
Ensure that there isn’t any kind of interference with the connection of the drain near the sink, like a lodged food item. If you see any obstacle that may have been disrupting the functionality of the dishwasher, then you may proceed to remove it carefully.
However, do keep in mind to not damage the dishwasher in any kind of way, and never aggressively pull the drain pipe.
- Perform A Thorough Cleaning
Another thing that might potentially lead to the solution to the problem would be to perform a thorough cleaning of the dishwasher.
To do this, you will have to make sure that you clean all the important components of the dishwasher which includes the drain, pump, as well as filter of the dishwasher. Use water and rub or rinse these components in order to give them a proper wash.
If you happen to find any obstacle, dirt, or debris inside any of these components, proceed to remove any such particles from the dishwasher. Refer to your dishwasher’s manual.
If the filters and drain parts are removable, then there will be a detailed guide on taking them out. Clean these parts with warm soapy water only.
- Checking The Drain Hose
Another possible reason behind the dishwasher’s malfunctioning could be due to the drain hose of the appliance. If there’s an issue with the drain hose, water won’t get out of the dishwasher.
First things first, if you’re getting this error right after installing the dishwasher, then the likely reason is improper installation. When the dishwasher sits right on top of the drain hose, it pinches it shut.
Make sure the drain hose isn’t blocked by the weight of your dishwasher or stuck in an upright position. The next common reason is your drain hose either has no connection to the air gap, or it doesn’t have the high-loop shape, both of which are installation faults.
This results in a backflow of water into the dishwasher, causing this error. See if the drain hose is installed properly. If your dishwasher has been in use for a while but you’ve made recent changes to the sink or drain hose connection, then the pipe may be kinked or bent.
You need to straighten it out. If it’s damaged and won’t straighten, get help from a technician. Once this issue is resolved, run water in the sink your dishwasher is connected to for around 30 seconds and verify if it drains.
You may need to find a plumber if the problem persists, as this indicates an issue with the home’s plumbing. Additionally, avoid directly throwing any food items in the sink and down the drainpipe. Always use a trash can or get a dishwasher with a garbage disposal.
- Seeking Professional Help
At this point, you’re out of options besides getting in touch with a technician. You should most definitely seek professional assistance for further troubleshooting the dishwasher.
You can either try contacting the support team at Samsung or call in a verified technician online. Be sure to read online reviews for any technician you’re hiring and ask them to show their licenses and credentials.
Samsung dishwashers, especially the ones with smart technology, require great expertise, and trying to fix it yourself or having someone with no experience fix it for a low cost can lead to a lot of damage. This will result in you having to purchase a totally new dishwasher.
You’re also at the risk of losing the warranty for your dishwasher if it was recently bought.
The Bottom Line
Is your Samsung dishwasher flashing light on smart auto heavy? Simply follow the instructions that we have mentioned in the article for a quick and easy fix to the error. If nothing we mentioned seems to solve the issue, get in touch with a professional repairman.
Remember- never try to take the smart panels out yourself and avoid doing difficult fixes following online tutorials, especially if they require you to take apart integral parts of the dishwasher.
Dishwashers are heavy appliances that have complicated mechanisms only licensed technicians can help repair.